Princess Cruises canceled 11 sailings on the Diamond Princess from San Diego due to staffing issues.
The cruises had been scheduled to depart from September to mid-November and visit the Mexican Riviera, California coast and Hawaiian islands.
“Like others in the global travel industry, we have experienced some labor challenges,” the cruise line said in a statement. “With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages on the Diamond Princess beginning Sept. 1, 2022, through Nov. 13. This will provide us with the additional time needed to overcome our labor challenges.”
Affected guests will be offered the option to a transfer to an equivalent cruise with an onboard spending credit of $100 per person, a future cruise credit offer of 100% the value of the cruise fare paid plus a $100 onboard cruise credit, or a cash refund.
Princess said it will protect all travel agent commissions on all bookings paid in full as of Monday, Aug. 8.
The Diamond Princess was one of four ships Princess decided to redeploy to the U.S. earlier this year due to port closures in Asia. The ship is scheduled to resume sailing from San Diego in November and homeport there until February.
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