Princess Cruises extends contactless payment to in-port merchants

Passengers on Princess Cruises ships can use their Medallion wearable device to make purchases in port at participating retailers in the Caribbean, Mexican Riviera and Alaska. 

The program is enabled by MedallionPay, the payment system that lets guests use their wearable device to pay for purchases aboard Princess ships. Now, stores in port that display the MedallionPay seal in their storefronts have the same capability. 

“MedallionPay offers the ultimate in payment convenience and security for guests both onboard and now in ports we visit, seamlessly blending the onboard and destination experience,” said John Padgett, president of Princess Cruises. 

During the program’s inaugural year, guests using MedallionPay for in-port purchases will get 7% back on those purchases as onboard or future cruise credits. 

“It’s instantaneous,” Padgett said of the cash back. “If you walk in Ocean Surfari or if you go to Diamonds International, as soon as you make that purchase if you look at the MedallionClass app, you’ll see credit right there ready to spend as soon as you get back on the ship.”

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Princess said MedallionPay is available in St. Thomas, Cabo San Lucas, Cozumel and Puerta Vallarta, with more destinations and merchants being added in the near future, including all Alaska ports where Princess ships call.  

Among the merchants accepting MedallionPay are Diamonds International and Cariloha, as well as more than 65 restaurants, bars, souvenir stores, jewelers, museums and excursion operators.

MedallionPay is available to all retailers, Princess said, adding that there is no setup or monthly fees to register, and that merchants opting into the program pay a transaction fee that includes all credit card processing fees.

When customers make a purchase, merchants securely confirm the transaction with two-factor authentication that exceeds typical credit card transaction, Princess said. 

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